Grand Mercure Lake Hamana Resort & Spa
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What Guests Say
The Breakfastbuffet was awesome,lots of foods to choose from,like the mini caramel muffin most.The staff were kind& friendly.There are 7 diff.onsen types to choose from & have different free drinks after you take your onsen. We have our room upgraded & was very thankful to the hotel management when I requested an additional bed in our room (for an unexpected stay of my son that day )and they did granted my request ,The other day I paid for an additional stay. I was out of my cellphone battery & the front staff lent me a battery charger& was really grateful for her action.
Arce
April 2024
I recently stayed at the Grand Mercure and had a fantastic experience. The room was spacious and comfortable, and the variety of food offered at the restaurant was impressive, with both Asian and Western options available. The donuts were a particular highlight! The restaurant also features a separate room to accommodate larger crowds, which is a thoughtful touch. Additionally, the onsen was excellent for relaxation, and the lounge area was a great place to unwind.
Edzel
September 2024
thank you for a good accommodation. the staff are so kind & respectful. the place are so nice beautiful & clean. i love to stay again soon so much recommendable a good place to stay. see you again GRAND MERCURE LAKE HAMANA RESORT & SPA🥰🥰🥰
Benjoanne
August 2025
We really like the breakfast buffet, dinner buffet and unlimited drinks and snacks at the lounge, afternoon and evening. onsen also is fantastic, the staff is very kind.shuttle bus also is a great help.I will bring my family and friends in my future trips.
Hydie
September 2024
- Great Hotel, one of the biggest and the most luxurious in japan - Spa and onsen are big, confortable and the clean - Rooms are spacious and clean - Staff is helpfull
Mohamed
August 2024
Excellent Buffet both dinner and breakfast and Free drink , Great Onsen
Janet
June 2025
honestly, loved this hotel because of the Onsen and the buffet. Rooms were outdated but clean.
Kateleigh
June 2025
Very spacious room and the general manager made us feel very welcome, nice touch with the free drink and nibbles
Anne
June 2025
Nice hotel , clean and well maintained Staff were courteous and helpful
Dick
September 2024
The bathroom and toilet are superb!
Kang
December 2024
Reservations:
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