Grand Mercure Lake Hamana Resort & Spa
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客人怎么说
The Breakfastbuffet was awesome,lots of foods to choose from,like the mini caramel muffin most.The staff were kind& friendly.There are 7 diff.onsen types to choose from & have different free drinks after you take your onsen. We have our room upgraded & was very thankful to the hotel management when I requested an additional bed in our room (for an unexpected stay of my son that day )and they did granted my request ,The other day I paid for an additional stay. I was out of my cellphone battery & the front staff lent me a battery charger& was really grateful for her action.
Arce
2024年4月
I recently stayed at the Grand Mercure and had a fantastic experience. The room was spacious and comfortable, and the variety of food offered at the restaurant was impressive, with both Asian and Western options available. The donuts were a particular highlight! The restaurant also features a separate room to accommodate larger crowds, which is a thoughtful touch. Additionally, the onsen was excellent for relaxation, and the lounge area was a great place to unwind.
Edzel
2024年9月
thank you for a good accommodation. the staff are so kind & respectful. the place are so nice beautiful & clean. i love to stay again soon so much recommendable a good place to stay. see you again GRAND MERCURE LAKE HAMANA RESORT & SPA🥰🥰🥰
Benjoanne
2025年8月
We really like the breakfast buffet, dinner buffet and unlimited drinks and snacks at the lounge, afternoon and evening. onsen also is fantastic, the staff is very kind.shuttle bus also is a great help.I will bring my family and friends in my future trips.
Hydie
2024年9月
- Great Hotel, one of the biggest and the most luxurious in japan - Spa and onsen are big, confortable and the clean - Rooms are spacious and clean - Staff is helpfull
Mohamed
2024年8月
Excellent Buffet both dinner and breakfast and Free drink , Great Onsen
Janet
2025年6月
honestly, loved this hotel because of the Onsen and the buffet. Rooms were outdated but clean.
Kateleigh
2025年6月
Very spacious room and the general manager made us feel very welcome, nice touch with the free drink and nibbles
Anne
2025年6月
Nice hotel , clean and well maintained Staff were courteous and helpful
Dick
2024年9月
The bathroom and toilet are superb!
Kang
2024年12月