Grand Mercure Lake Hamana Resort & Spa
Co mówią goście
The Breakfastbuffet was awesome,lots of foods to choose from,like the mini caramel muffin most.The staff were kind& friendly.There are 7 diff.onsen types to choose from & have different free drinks after you take your onsen. We have our room upgraded & was very thankful to the hotel management when I requested an additional bed in our room (for an unexpected stay of my son that day )and they did granted my request ,The other day I paid for an additional stay. I was out of my cellphone battery & the front staff lent me a battery charger& was really grateful for her action.
Arce
kwiecień 2024
I recently stayed at the Grand Mercure and had a fantastic experience. The room was spacious and comfortable, and the variety of food offered at the restaurant was impressive, with both Asian and Western options available. The donuts were a particular highlight! The restaurant also features a separate room to accommodate larger crowds, which is a thoughtful touch. Additionally, the onsen was excellent for relaxation, and the lounge area was a great place to unwind.
Edzel
wrzesień 2024
We really like the breakfast buffet, dinner buffet and unlimited drinks and snacks at the lounge, afternoon and evening. onsen also is fantastic, the staff is very kind.shuttle bus also is a great help.I will bring my family and friends in my future trips.
Hydie
wrzesień 2024
- Great Hotel, one of the biggest and the most luxurious in japan - Spa and onsen are big, confortable and the clean - Rooms are spacious and clean - Staff is helpfull
Mohamed
sierpień 2024
Nice hotel , clean and well maintained Staff were courteous and helpful
Dick
wrzesień 2024
The bathroom and toilet are superb!
Kang
grudzień 2024
Location is excellent at beautiful Lake Hamana. I will definitely come here again.
Alanchan
grudzień 2024
Big spacious rooms, comfortable bed and tatami
Horn
październik 2024
Onsen was good! Also loved the lounge time drinks
Louise
grudzień 2024
The onsen was nice.
Makoto
luty 2025
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